The Office That Grows Your Business


Achieving Operational Excellence in Your Business Processes. Written by the Faculty and Staff of the Institute for Operational Excellence

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THE OFFICE THAT GROWS YOUR BUSINESS is an easy-to-read story that teaches office professionals in any field including service industries, hospital administration, insurance, finance, banking and manufacturing a step-by-step methodology to transform their office to achieve Operational Excellence. The end result is a company that leverages its lean office to drive business growth.

Written as a practical; guide, the book explains:

– how to create an office that operates without management
– how to establish the true output of your business processes
– how to create end-to-end flow in the office
– how to create business process flow that “self-heals”
– how to tell if your office is on time
– how to create an office that will grow your business

112 pages, published by Institute For Operational Excellence

Foreword by Kevin J. Duggan

Founder of the Institute for Operational Excellence


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